MCE701 FAQ's
The MCE701 is one of our most technically advanced cases, with a fully functional VGA monitor and touchscreen incorporated directly into the case, but this added technology can cause headaches for a new system builder! Below you will find answers to some of the most common questions and problems with this outstanding case. If, however, you still experience problems, feel free to contact us via the LIVE SUPPORT page, or via our CONTACT page. Driver Update - If you installed the driver from the CD that came with your case, it probably is not the latest driver. Go to the driver/software section of this site, download and install the latest driver for your O/S. Touchscreen Controller Upgrade - Some of the earliest touchscreen controllers are not compatible with Vista. If you tried and failed with driver update, then you take a digital picture of your touchscreen controller and send it to me via email. You may be charged for the upgrade unit if you are not covered under manufacture warranty.
Graphical Card Configuration - Check your video card configuration. VGA output signal must be activated in order to receive signal.
LCD Resolution Limit - Though the built-in LCD was tested to display resolutions upto 1600 x 1200, resolutions above 800 x 600 may not work for various reasons such as refresh rate and DPI setting. Try reducing your screen resolution down to 1280 x 1024 or lower.
Find out if your video card is the cause of the issue by connect an external display device to your VGA port.
Defective Part - You've tried the two possibilities above and determined that your built-in LCD is defective, send me an email.
When you see the screws for this case the first time,
you may automatically assume that the thumb screws are for the chassis.
Not ture. They are for ODD. Thumb screws allow you to fasten ODD in small spaces. 
Before you begin this installation, check the following items first;
- your system must be shut down. no sleep mode. no standby. no hibernation.
- verify that your mainboard has all LEDs off. usually there is at least one LED on your mainboard indicating standby.
- power supply switch is physically in OFF position.
It does not matter whether you are installing the controller to USB 5, 6, 7, 8, 9, or 10.
Each 9 pins represent two internal USB ports. Ex) USB 5-6, USB 7-8
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